Help & Support
Surveys & Points
The survey doesn't display when I click the Start Survey button.
This is most often caused by Javascript being disabled in your browser. Javascript is normally enabled by default on the most commonly used browsers. It is sometimes blocked by ad-blocking extensions or Javascript-blocking browser extensions or plugins.
If you are using an ad or javascript blocker please disable it before taking a survey.
Please look through the settings of your browser for Javascript and ensure that it is enabled.
In Chrome for PC, this can be found in Settings > Privacy and security > Javascript
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